Senior Operations Executive (GTR1793)

Gecko Travel Recruitment are working with a multi-award-winning travel business who are recruiting a Senior Operations Executive to join their team.

The Role:

As Senior Operations Executive, you will be responsible for delivering exceptional post-booking support to travel agent partners, ensuring all issues are resolved efficiently and professionally. You will manage booking amendments across flights, hotels, car hire, and transfers. This role requires strong communication, problem-solving skills, and the ability to work under pressure, all while maintaining the highest standards of customer service.

You Will Have:

• Previous travel industry experience in a sales/operations or customer service role is essential
• Knowledge of Galileo GDS (advantageous)
• Strong attention to detail with excellent organisational skills
• Ability to manage complex bookings and resolve issues efficiently
• Confident communication skills, both written and verbal
• Computer literate with proficiency in Microsoft Office (Outlook, Word, Excel)
• A positive, "can-do" attitude and willingness to support the wider team

Additional Info:

• Salary £25-28,000 (depending on experience) plus quarterly team bonus
• 1 in 3 Saturdays required, with a day off during the week in lieu
• Excellent company benefits
• Friendly, supportive team with regular socials and events
• Great opportunities for career progression

Apply with your CV quoting GTR1793 or visit: www.geckotravelrecruitment.co.uk

If you don't hear from us within 7 days, unfortunately your application hasn't been successful this time.