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Gecko Travel Recruitment are delighted to be working with this leading Destination Management Company who are recruiting a UK General Manager to join their London team on a permanent basis.
As General Manager you will be collaborating closely with other members of the Leadership Team and be responsible for driving company strategy across all functions, with full P&L ownership for your region. You will manage 6-8 direct reports and a team of around 70 people.
Ideally, you will have over 15 years of experience in the travel industry, including at least 5-7 years in a senior management role.
The role:
- Leading and managing a team of over 70 staff across Hotel Procurement, Reservations, Operations, Destination Management, Customer Service, Direct Sales, and MICE
- Building and supporting a high-performing team through clear communication, staff development, goal setting, and regular financial and performance reviews
- Taking full P&L responsibility for the UK and Benelux region and help drive company strategy
- Ensuring operational excellence in destination management and customer service, including meeting service KPIs
- Overseeing hotel procurement and product development, ensuring rate competitiveness, supplier relationships, and alignment with sales and market trends
You will have:
- 15+ years' experience within the travel industry
- Minimum 5-7 years' experience in a senior management role
- Experience working for a DMC that handles inbound travel to the UK
- Good connections within the UK and preferably Benelux travel trade
- Experience in leading large international teams, with a proven ability to inspire and motivate others
Additional Information:
- Salary dependent on experience
- Bonus scheme
- Flexible, hybrid working model
- Fabulous employee engagement activities
- Learning and Development opportunities
- Some travel and out-of-hours networking will be required
If you are an entrepreneurial leader and you would like to explore an amazing opportunity to join this leading DMC who are going through an exciting stage of growth and expansion, then reach out to us today.
Please send your CV to hello@geckotravelrecruitment.co.uk quoting GTR1728, alternatively head to our website for more details and to apply: www.geckotravelrecruitment.co.uk
Please note that if you do not hear from Gecko Travel Recruitment within 7 days of your application, you have not been successful on this occasion.
