Guest Retention Assistant - CRM (GTR1863)

Guest Retention Assistant - CRM | Hybrid | Essex / WFH | Salary £25,000

Gecko Travel Recruitment are partnering with this award-winning travel business who are recruiting for a Guest Retention Assistant - CRM to join their team based in Essex.

The Role:

As Guest Retention Assistant - CRM, you will help plan and send CRM email campaigns that keep customers engaged, encourage repeat bookings, and increase extra sales opportunities. You will work closely with internal teams while supporting scheduling, reporting, customer targeting, campaign admin, and supplier coordination to make sure campaigns run smoothly.

You Will Have:

• Some experience or strong interest in CRM, lifecycle marketing, or customer retention
• Basic understanding of email marketing platforms and processes
• Working knowledge of CRM marketing techniques and customer databases
• Strong Excel / Google Sheets skills for reporting and data handling
• Excellent organisational skills with the ability to manage multiple priorities
• Strong attention to detail and awareness of brand consistency
• Good communication skills and ability to build relationships internally and externally

Additional Info:

• Salary circa £25,000
• Hybrid working model
• Fabulous travel discounts
• Great company benefits
• Excellent career development potential with exposure to HubSpot, CRM platforms, and digital marketing campaigns

Apply with your CV quoting GTR1863 or visit: www.geckotravelrecruitment.co.uk

Due to the high number of applications we receive, we're unable to respond to everyone. If you don't hear from us within 7 days, thank you for applying and please keep an eye on our website for future opportunities.