Customer Service Specialist | Cambridgeshire | £30-32,000 per annum
Gecko Travel Recruitment are delighted to be working with a Luxury Travel business who are looking for a multilingual Customer Service Specialist to join their team.
The Role:
As a Customer Service Specialist, you'll be responsible for managing bookings, amendments and special requests, answering telephone and email enquiries, resolving issues, responding to reviews and feedback, and working closely with colleagues to support day-to-day operations. The role also involves translating villa descriptions, website content and marketing materials from English into your native language. You'll work as part of a multicultural team who pride themselves on offering a first-class customer experience.
Sales Executive | Brighton | Competitive Salary + Commission
Gecko Travel Recruitment are delighted to be working with a fantastic school travel company who specialise in educational tours, ski trips and group travel experiences. They are looking for an experienced Sales Executive to join their growing sales team.
The Role:
As a Sales Executive, you will be responsible for driving sales opportunities with school partners, qualifying new leads and showcasing our clients product to bring the new school partner onboard. If you already have a school travel background, this role is for you.
Travel Consultant | Cheshire | circa £26,000 plus commission
Gecko Travel Recruitment are delighted to be working with a rapidly expanding Travel Agency who are looking for a Travel Consultant to join their team.
The Role:
Set within an affluent area of Cheshire, the Travel Consultant will work closely with customers to understand their requirements, creating memorable travel itineraries that meet their expectation and budgets. Drawing on your worldwide travel knowledge, you'll offer a consultative sales approach to each enquiry, maximising sales opportunities. Working as part of a close nit team, you'll share knowledge and support your colleagues when required.
Travel Agency Manager | Cheshire | circa £30,000 plus commission
Gecko Travel Recruitment are delighted to be working with a rapidly expanding travel agency looking for a Travel Agency Manager to join their leadership team. This role will look after a brand-new store, offering full autonomy to make the branch successful.
The Role:Set within an affluent area of Cheshire, the Travel Agency Manager will play a key role in the success of this new branch by working closely with local residents and becoming their go-to travel agency partner for luxury holidays. Sharing your worldwide destination knowledge, you will ensure the needs of customers are met in a timely manner.
Reservations Support Specialist | Hybrid | Surrey | £32k - £34k
Gecko Travel Recruitment are working with a leading travel company who are recruiting a Reservations Support Specialist to join their team.
The Role:
As Reservations Support Specialist, you will be responsible for supporting customers and travel agency partners with post booking enquiries. Being the point of contact for any changes that may be needed on a booking, to communicate any schedule changes, preparing travel documentation, and supporting group charter reservations. In addition to this, you'll also cover sales from time to time, supporting the sales team during busy periods.
Educational Travel Consultant | Hybrid | London | £35-40,000 + Bonus (OTE £60-70K)
Gecko Travel Recruitment are delighted to be working with this disruptor in the educational travel space, which, due to continued success, is looking for an Educational Travel Consultant to join its team.
The Role:
As an Educational Travel Consultant, you will be responsible for managing relationships with existing school partners, whilst also seeking out new partners to drive new business opportunities. This is a consultative sales role that requires traditional sales techniques, such as picking up the phone and building genuine relationships. With your combined passion for education and travel, you'll showcase our client's portfolio of products, inspiring teachers and students to be curious about the world.
Customer Operations Coordinator | Hybrid | London | £29K + Bonus (OTE £34K)
Gecko Travel Recruitment are working with a leading travel company who are recruiting a Customer Operations Coordinator to join their team.
The Role:
As Customer Operations Coordinator, you will support and coordinate a small Operations team to deliver best-in-class customer service through clear communication and accurate reservations and travel documentation. You will drive quality and efficiency across all areas of operations, ensuring an exceptional customer journey from start to finish.
A career path to Team Leader within 12 months is mapped out for the successful applicant.
Reservations Consultant | London - Hybrid | Salary £25,000 + commission and bonus OTE circa £35K
Gecko Travel Recruitment are working with a leading Tour Operator who are recruiting a Reservations Consultant to join their team.
The Role:
As Reservations Consultant you will engage with the general public and travel agents, handling enquiries and selling package holidays to destinations worldwide. You will manage the full booking process from initial quote through to confirmation, including flights, accommodation and transfers, while delivering exceptional customer service at every stage. You will create bespoke island-hopping itineraries using the in-house reservations system, liaise with external suppliers to fulfil special requests, and ensure all booking administration is completed accurately.
Operations & Customer Experience Manager | London - Hybrid | Salary circa £40,000
Gecko Travel Recruitment are working with an adventure travel business who arrange challenges for university students across the UK and Ireland. They are looking for an Operations & Customer Experience Manager to join their team.
The Role:
As Operations & Customer Experience Manager, you will oversee group-travel operations and the full participant journey, from registration and fundraising preparation through to safe trip delivery and post-trip follow-up. The role also involves managing suppliers, budgets and operational systems, resolving customer issues, improving the participant experience and line managing an Operations & Customer Experience Coordinator.
Travel Operations & Sales Consultant | Office Based | Manchester | £25-28K + Bonus
Gecko Travel Recruitment are working with a well-established travel business who are expanding their team and recruiting a Travel Operations & Sales Consultant to join them.
The Role:
As Travel Operations & Sales Consultant, you will work closely with the company's travel agent partners, with a focus on either sales or operations depending on your experience and strengths. On the sales side, you will handle incoming enquiries, provide expert travel advice, create accurate flight quotations and maximise sales opportunities. On the operations side, you will manage booking amendments across flights, hotels, car hire and transfers, resolve issues efficiently and ensure travel arrangements run smoothly from booking through to departure.