Guest Services Executive | Hybrid | SW London | £26,500 + Commission
Gecko Travel Recruitment are thrilled to be working with this award-winning cruise company based in London who are looking for a Guest Services Executive to join their team on a permanent basis.
The Role:
As Guest Services Executive, you will be responsible for handling all pre and post cruise inquiries and correspondence from guests via telephone, email, or letter. You will have previous experience working within a Customer Services environment and a proven track record in exceeding guest expectations. Minimum 12 months experience working in a Guest Service role within the travel industry is essential to be considered for this role.
Worldwide Travel Consultant | Office based | North London | Salary £25-28,000 + Commission
Gecko Travel Recruitment are working with a multi-award-winning travel business who are recruiting a Worldwide Travel Consultant to join their team.
The Role:
As Worldwide Travel Consultant, you will be responsible for handling incoming sales calls from trade travel clients, providing expert travel advice and creating accurate flight quotations. You will use your sales skills, destination knowledge and Galileo GDS experience to maximise sales opportunities, build strong customer relationships and deliver an excellent level of customer service.
You Will Have:
Previous travel sales experience (essential)
Strong Galileo GDS experience
Excellent geographical and destination knowledge
Strong understanding of the travel sales process
Confident communication skills, both written and verbal
A strong sales focus with the ability to maximise revenue and promote ancillary products
Ability to work calmly and make quick decisions under pressure
Excellent customer service skills and a professional telephone manner
A positive, "can-do" attitude and willingness to support the wider team
Additional Info:
Salary £25,000-£28,000 depending on experience, plus commission
Team commission of up to £4,000 per year
1 in 3 Saturdays required, with a day off during the week in lieu
Fully office based in North London
Opportunities to travel
Travel discounts for you, your family and friends
Friendly, supportive team with regular socials and events
Pension scheme
Excellent career development opportunities within the travel industry
Apply with your CV quoting GTR1911 or visit: www.
Operations Executive | Office based |North London | £25-28K + Commission
Gecko Travel Recruitment are working with a multi-award-winning travel business who are recruiting an Operations Executive to join their team.
The Role:
As Operations Executive, you will be responsible for delivering exceptional post-booking support to travel agents partners, ensuring all issues are resolved efficiently and professionally. You will manage booking amendments across flights, hotels, car hire, and transfers, as well as process APIs and mobility forms. This role requires strong communication, problem-solving skills, and the ability to work under pressure, all while maintaining the highest standards of customer service.
Luxury Travel Advisor - Groups | London | Salary DOE
Gecko Travel Recruitment is working with a high-end luxury travel business who are looking for a Luxury Travel Advisor - Groups to join their team. This is a newly created role offering an exciting opportunity for an experienced travel professional.
The Role
As a Luxury Travel Advisor, you will be responsible for managing group travel enquiries from initial contact through to confirmation. These groups may include wedding parties, family celebrations or a corporate event.
Senior Latin America Travel Expert | Remote | UK | Competitive Salary + Quartely Bonus
Gecko Travel Recruitment are working with a well-established luxury travel business who are recruiting a Senior Latin America Travel Expert to join their team.
The Role:
As Senior Latin America Travel Expert, you will be the lead consultant for Latin America, with the opportunity to help build and develop this exciting new product for the business. You will manage enquiries from initial contact through to post-travel, creating high-end, tailor-made itineraries and building strong, long-term client relationships.
You Will Have:
• 4+ years' experience in luxury, tailor-made travel, specialising in Latin America (essential)
• Strong first-hand destination knowledge, particularly Peru, Brazil, Chile, Argentina, Costa Rica and Ecuador
• Proven sales track record within a target-driven environment
• Experience designing complex, tailor-made itineraries
• Excellent communication and client relationship-building skills
• Strong attention to detail, organisation and time management
• Commercially minded, proactive and self-motivated approach
Additional Info:
• Competitive salary dependent on experience, plus performance-related bonus paid quarterly
• Remote
• Generous annual leave entitlement and long service benefits
• Birthday off
• Discounted travel and exclusive industry rates
• Educational trips and ongoing training and development
• Company pension scheme
• Exciting opportunity to lead and help establish a brand-new Latin America product
Apply with your CV quoting GTR1908 or visit: www.
Product Delivery Manager | Cruise | Hybrid, Essex | £34-37,000
Gecko Travel Recruitment is working with a rapidly expanding cruise operator that is looking for a Product Delivery Manager to join its team.
The Role
As Product Delivery Manager, you will be responsible for delivering the full guest experience onboard the company's cruise ship(s). You will ensure that onboard experiences meet guest expectations and that the product offering remains consistent across the business.
You will continually gather customer feedback through onboard engagement, CSQs, and analysis of the commercial impact and revenue streams associated with the products and services offered.
Digital Marketing Executive | Hybrid, London | £30-35K
Gecko Travel Recruitment are working with an Adventure Tour Operator who are recruiting a Digital Marketing Executive to join their small team in London.
The Role:
As Digital Marketing Executive, you supporting the Head of Digital across SEO, website management and digital reporting. This will involve weekly performance checks using tools such as SEMrush, Google Search Console and Otterly AI, keyword tracking & research, website optimisation and maintenance across two WordPress sites, coordinating with developers on fixes and larger CRO, user experience, and building automated reporting dashboards in Google Suite (Looker, GA4 & Google sheets).
You Will Have:
Minimum 3 years' experience in a B2C digital marketing position
Experience of working and managing agencies
Knowledge of updating CMS
Good understand of GA4, Looker Studio and Google Sheets
3 years experience of SEO experience, utilising SEO tools
Additional Info:
Salary £30-35,000 depending on experience
Able to commute to Brixton 3 days a week
22 days leave, plus bank holiday, 2 x volunteering days, and Birthday day off
The beauty of working in a small, well formed and collaborative marketing team
Sociable team & work trips!
Head of Sales & Operations | Hybrid | London | £50-60K + Bonus
Gecko Travel Recruitment are working with an ambitious and growing travel business who are recruiting a Head of Sales & Operations to join their team, with a strong expectation that the successful person will grow into the second most senior person in the business.
The Role:
As Head of Sales & Operations, you will manage the sales and customer service team, working closely with the Customer Operations Manager and taking responsibility for how the team performs. You will use sales figures and customer feedback to spot what is working and what needs improving, help increase bookings and booking values, make sure customers have a great experience from enquiry to booking, and work closely with the CEO as the business grows.
You Will Have:
• Proven experience managing a team, ideally including experience of managing or developing another manager
• Strong commercial awareness with a proven ability to use data and KPIs to drive performance and make informed decisions
• A strong understanding of the customer journey and how to improve both customer experience and commercial performance
• Experience working with metrics such as conversion, average booking value, margin and cost of sale
• Proven track record of improving team performance and delivering against sales or operational targets
• A degree-level education
• Strong customer service skills, with the ability to handle complex customer issues and escalations
• Organised, proactive and hands-on approach, with the ability to work effectively in a fast-moving and growing business
• Ambition to take on a broader senior leadership role and play a key part in the future growth of the business
Additional Info:
• Salary £50-60,000 depending on experience, plus performance bonus
• Hybrid working - minimum 3 days per week in the London office
• 25 days holiday plus bank holidays
• Company pension scheme
• Discounts across all holidays sold by the business
• Genuine opportunity to progress into a broader senior leadership / number two position
• Ambitious, growing travel business with significant investment in technology and product development
Apply with your CV quoting GTR1906 or visit: www.
Memberships Manager - Luxury Travel | Hybrid | London | Salary up to £40,000 to £55,000 DOE
Gecko Travel Recruitment are working with a private travel business who specialise in luxury hotels, who are recruiting a Memberships Manager to join their team.
The Role
As Memberships Manager, you'll lead the growth, engagement and retention of our client's membership programme, driving new member acquisition, developing strategic partnerships and delivering an outstanding member experience. Working closely with the Marketing team and wider business, you'll help shape the membership proposition while implementing initiatives that increase loyalty, retention and long-term growth.
You Will Have
Management experience (essential)
Ideally experience within a memberships model, plus exceptional knowledge of the luxury market (Travel or Hospitality)
Proven background of delivering successful commercial relationships
A commercially astute approach
Excellent communication skills, well organised and self-driven
Additional Information
Salary range is £40,000 to £55,000 per annum, depending on experience
Hybrid working (London-based) 4 days in the office and 1 day from home
Private healthcare after 1 year
22 days annual leave, plus your Birthday off
A sociable, fun, and supportive team environment
Apply with your CV, quoting GTR1905, or visit: www.
Operations Manager | Hybrid | East Sussex | Competitive Salary
Gecko Travel Recruitment are working with an established travel business who are recruiting an Operations Manager to join their team.
The Role:
As Operations Manager, you will lead, manage and develop a team of Senior Delivery Executives, overseeing operational performance, workload and resource planning. You will ensure consistently high standards of customer service and operational delivery, while supporting with complex customer issues and driving improvements across the Delivery function.
You Will Have:
• Strong operational experience within educational or group travel
• Proven people management experience, with the ability to coach, develop and lead through others
• Experience managing team performance against objectives and KPIs
• Excellent organisational and planning skills, with the ability to manage workload and priorities in a fast-paced environment
• Strong problem-solving and decision-making skills, with experience handling complex customer and operational issues
• A proactive approach to improving processes, systems and ways of working
• Good commercial awareness
Additional Info:
• Salary depending on experience
• Hybrid working with a minimum of three days per week in the East Sussex office
• Up to 25 days' annual leave depending on service
• Birthday day off
• Learning and development opportunities
• Opportunities to travel and experience tours first-hand
• Occasional UK and overseas travel may be required
Apply with your CV quoting GTR1904 or visit: www.