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23 jobs found

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Retail Travel Consultant

Leicester, Leicestershire

Leisure

£25-27,000 plus commission (OTE £32-35,000)

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Travel Consultant | Leicestershire | Full Time | Salary £25-27,000 + Commission (OTE £32-35,000) Gecko Travel Recruitment are working with a modern independent retail travel agency who combine classic travel sales with dynamic packaging and tailor-made holiday design, they are looking for a Retail Travel Consultant to join their team to providing expert travel advice and create tailored holiday experiences for customers. The Role: As Retail Travel Consultant, you will support customers with their travel enquiries in-store, over the phone, and online by offering personalised advice and turning enquiries into confirmed bookings. You will sell a wide range of travel products including package holidays, cruise, tailor-made itineraries, and dynamically packaged holidays while ensuring all bookings are accurate and delivered with excellent service. You Will Have: • Minimum 12 months’ experience in a retail travel or travel sales environment (essential)• Proven ability to meet or exceed sales targets• Strong customer service and relationship-building skills• Experience booking holidays through suppliers or travel systems (desirable)• Knowledge of cruise, long-haul, or tailor-made holidays (desirable)• Understanding or exposure to dynamic packaging systems (desirable)• Strong attention to detail and accuracy in all tasks• Commercial awareness and understanding of customer value and margins• Confident using booking systems, Microsoft Office, and digital tools Additional Info: • Full-time role including weekend working on a rota basis (closed on Sundays)• Salary £25-27,000 plus commission (OTE £32-35,000)• Opportunities to travel • Supportive retail team environment with training and development opportunities• Generous annual leave entitlement Apply with your CV quoting GTR1869 or visit: www.

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Multimedia Designer | Hybrid | Essex / WFH | Salary £32,000 Gecko Travel Recruitment are working with an award-winning travel business who are looking for a Multimedia Designer to join their growing marketing team based in Essex. The Role: As Multimedia Designer you will create engaging visual content including graphics, videos, and animations for social media, email, websites, and marketing campaigns. You will work closely with the design and marketing teams to bring ideas to life, make sure everything looks on-brand, and produce creative content that helps promote the company across different digital platforms. You Will Have: • 1-3 years' experience within a commercial design or studio environment (ideally within the travel industry) • Strong graphic design skills with a portfolio across digital channels • Experience creating motion graphics and editing video content • Advanced knowledge of Adobe Creative Cloud including Photoshop, Illustrator, InDesign, Premiere Pro, and After Effects • Experience using Figma or Adobe XD • Understanding of responsive, mobile-first digital design • Strong attention to detail and ability to follow brand guidelines • Creative mindset with the ability to interpret briefs and develop ideas • Strong communication skills and ability to work collaboratively across teams • Self-motivated with the ability to work independently or as part of a team • Flexibility to attend travel events Additional Info: • Salary circa £32,000 • Excellent company benefits including access to a benefits platform offering retail, gym, and cinema discounts, along with GP services, personal counselling, advice, and wellbeing support.

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Partnerships Marketing Executive | Hybrid | Essex / WFH | Salary £35,000 Gecko Travel Recruitment are working with a travel business based in Essex who are looking for a Partnerships Marketing Executive to join their growing team and play a key role in driving brand partnerships, charity engagement, and wider marketing activity. The Role: As Partnerships Marketing Executive, you will help grow and manage brand partnerships that increase awareness, attract new customers, and support customer retention. You will work closely with the Group Head of Partnerships, agencies, and external partners to deliver campaigns, events, marketing assets, reporting, and partnership activity across both B2B and B2C channels. You Will Have: • Experience in a marketing role with exposure to partnerships, brand, or campaign activity • University degree (or equivalent) with 3+ years B2B/B2C marketing experience • Strong copywriting and proofreading ability • Good project management skills with the ability to manage multiple deadlines • Experience coordinating campaigns across digital, social, email, and offline channels • Strong organisational skills and attention to detail • Commercial awareness and a results-focused mindset • Ability to work in a fast-paced environment and prioritise workload effectively • Motivated, proactive, and confident working independently or as part of a team Additional Info: • Salary £35,000 • Hybrid working - 2 days office-based in Essex • Excellent company benefits including the opportunity to travel • You will be required to hold a full UK driving licence • Collaborative and supportive marketing team with room to progress in a growing travel business • Flexibility is essential as you will be required to attend events and work occasional weekends and evening.

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Guest Retention Assistant - CRM | Hybrid | Essex / WFH | Salary £25,000 Gecko Travel Recruitment are partnering with this award-winning travel business who are recruiting for a Guest Retention Assistant - CRM to join their team based in Essex. The Role: As Guest Retention Assistant - CRM, you will help plan and send CRM email campaigns that keep customers engaged, encourage repeat bookings, and increase extra sales opportunities. You will work closely with internal teams while supporting scheduling, reporting, customer targeting, campaign admin, and supplier coordination to make sure campaigns run smoothly. You Will Have: • Some experience or strong interest in CRM, lifecycle marketing, or customer retention • Basic understanding of email marketing platforms and processes • Working knowledge of CRM marketing techniques and customer databases • Strong Excel / Google Sheets skills for reporting and data handling • Excellent organisational skills with the ability to manage multiple priorities • Strong attention to detail and awareness of brand consistency • Good communication skills and ability to build relationships internally and externally Additional Info: • Salary circa £25,000 • Hybrid working model • Fabulous travel discounts • Great company benefits • Excellent career development potential with exposure to HubSpot, CRM platforms, and digital marketing campaigns Apply with your CV quoting GTR1863 or visit: www.

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Guest Retention Manager - Campaigns | Hybrid | Essex / WFH | Salary £40,000 Gecko Travel Recruitment are recruiting for a Guest Retention Manager - Campaigns to join this growing travel business working within their commercial team. The Role: As Guest Retention Manager - Campaigns, you will create and send targeted email campaigns that keep customers engaged, encourage repeat bookings, and help grow revenue. You will use customer data to make sure the right messages go to the right people at the right time, and work with other teams to improve how campaigns perform. You Will Have: • 4+ years' experience in CRM or email marketing in a B2C environment • Hands-on experience building and sending campaigns using HubSpot or similar CRM platforms • Strong understanding of segmentation, targeting, and personalisation • Experience using A/B testing to improve campaign performance • Strong analytical skills with tools such as GA4 and Power BI • Ability to manage multiple campaigns and deadlines with strong attention to detail • Confidence working with data to improve targeting and campaign results Additional Info: • Salary £40,000 • Hybrid working model with a requirement to work from the office in at least 2 days per week • Annual company performance-related reward scheme • Attractive company benefits and generous annual leave entitlement • Opportunity to shape CRM campaigns and customer communications Apply with your CV quoting GTR1861 or visit: www.

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Senior CRM Marketing Manager | Hybrid | Essex / WFH | £60,000 Gecko Travel Recruitment are recruiting for a Senior CRM Marketing Manager to join a growing travel business based in Essex. The Role: As Senior CRM Marketing Manager, you will be responsible for increasing repeat bookings and customer loyalty by leading CRM and lifecycle marketing activity across email, SMS, and other digital channels. You will use data and customer insight to create personalised campaigns and improve the customer journey, while working closely with other teams to make sure customers stay engaged and keep coming back. You Will Have: • 7+ years' experience in CRM, lifecycle marketing, or customer retention roles in a B2C environment• Proven leadership experience with line management responsibility• Strong experience driving customer lifetime value, repeat purchase, and engagement growth• Hands-on experience with CRM platforms such as HubSpot and data/automation tools• Strong analytical skills using tools such as GA4 and Power BI• Experience with segmentation, personalisation, and marketing automation• Ability to design and optimise customer journeys and lifecycle campaigns• Strong stakeholder management and cross-functional collaboration skills Additional Info: • Salary circa £60,000• Annual company performance-related reward scheme• Hybrid working model - offices based in Essex• Generous company benefits and travel discounts• Opportunity to shape CRM strategy and lifecycle marketing capability Apply with your CV quoting GTR1860 or visit: www.

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